We offer FREE delivery on all our bulk items sent within mainland UK and our aim is to dispatch all orders within 1 working day of receiving cleared funds (Monday to Friday). We charge a small postage fee on some of our items to make it economically viable. Your order should be delivered within 3-5 working days. We also offer a next working day delivery service for a fee if you need your items in a hurry.
30 Day Money back Guarantee
We offer a no quibble 30 day money back guarantee for all goods shipped correctly, that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging. The buyer will be responsible for all return postage costs.
We will issue a refund upon receipt of the item, excluding the original delivery charges.
Goods will only be accepted if the return is dispatched within 30 days of the original purchase date, unless agreed otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend you use a postal service that insures you for the value of the goods.
In the unlikely event that you receive a faulty or damaged product we will either replace it or refund you in full. In some cases we may ask you to return the item to us but we will of course refund any extra postage costs to you.
In all cases please email firstname.lastname@example.org first with your order number and relevant part number so that we can arrange a return and refund as soon as possible.